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How to choose the right delivery option

Pick a delivery option based on how quickly you need your order, whether pickup is available near you, and the size of your items, which determines the delivery vehicle.

By Dongo Editorial · Reviewed by Dongo Operations · Last reviewed 19 July 2026

The best delivery option depends on three things: how quickly you need your order, whether the shop offers pickup near you, and the size and weight of your items — which decides whether a motorbike, car or larger vehicle is used and therefore affects the fee.

  • Need it fast: choose Express.
  • Want a set time: choose Scheduled.
  • Close to the shop and happy to collect: choose Pickup where available.
  • Large or heavy items: expect a larger vehicle and a higher delivery fee.

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